Shipping & Delivery - Glasses
We offer fast and reliable shipping options for all orders of glasses. Here are some important details to keep in mind:
1. Processing time: All orders require a processing time of 1-2 business days before they are shipped out. During this time, we will verify your prescription, prepare your lenses, and ensure that your frames are in good condition.
2. Shipping options: We offer several shipping options to meet your needs:
- Standard Shipping: This option takes approximately 9-11 business days for delivery, depending on your location.
- Express Shipping: This option takes approximately 7-9 business days for delivery, depending on your location. Additional charges may apply for this service.
3. Shipping rates: Shipping rates vary depending on your location and the shipping option you choose. You can view shipping rates at checkout before placing your order.
4. International shipping: We offer international shipping to select countries. Please note that additional shipping charges and customs fees may apply for international orders.
5. Delivery tracking: Once your order has been shipped, we will provide you with a tracking number so you can monitor your delivery status. You can track your package online through our shipping partner's website.
6. Delivery confirmation: For added security, we require a signature upon delivery for all orders. If you are not available to sign for your package, a notice will be left with instructions for pick-up or redelivery.
Please note that delivery times may be longer during peak holiday seasons or due to unforeseen circumstances such as weather conditions or customs delays.
If you have any questions or concerns about shipping and delivery, please contact our customer service team [email protected] for assistance. We are committed to providing you with a hassle-free shopping experience and ensuring that your glasses arrive safely and on time.
